Episode 14: Irene Lefton on bridging the gaps emerging in a remote work environment
Update: 2023-08-04
Description
We are kicking off Season 2 of The Launch Station with Irene Lefton, a seasoned CS leader who is currently the VP of Customer Success at MentorCloud. She acts as a CS advisor to many startups. She is always featured in the Top 25 and Top 50 CS Leaders lists year after year and is also the co-chair of the CS Network.
Irene is an expert on remote work and has been managing remote teams for the past 25+ years.
In this episode, Irene talks about:
- Remote work, its challenges, and how to make it more effective
- Forming the human connect when working remotely
- Customer relations in the remote environment
- Hiring and onboarding employees in a remote setup
… and more. Tune in!
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
