In this episode of Your Dream Business, I talk about why case studies and testimonials are more than just nice extras — they’re essential for building trust and showing what my business can really do. I share my TRUST method — Tell the problem, Roadblock, Uncover what they did, Show the results, Transformation, to help you gather rich, meaningful stories from your clients, not just vague praise. These are the stories that make your work feel real and show potential clients what’s possible.

 

I also urge you not to save case studies and testimonials for the end of a project only. I believe they should be woven into every part of your marketing: on your website, in emails, social media, sales pages—everywhere you communicate. By using them regularly, you demonstrate impact consistently, deepen trust, and turn past successes into powerful tools that help attract new business.

 

Key Takeaways

1. Case Studies & Testimonials Build TrustUsing authentic stories of problems → solutions → results helps prospects see what’s possible, and builds credibility more effectively than generic claims.



2. TRUST Method for Collecting Testimonials
A framework you can follow to get richer, more persuasive testimonials:

• Tell the problem — What issue was the client facing before?


• Roadblock — What was stopping them from solving that problem?


• Uncover what they did — What actions did they take? What intervention / your service / product?


• Show the results — What measurable change happened?


• Transformation — How did life/business change for them more broadly beyond the numbers?
  

 

3. Use Case Studies Throughout the Marketing Process

• Don’t wait until after a launch or at the end of a project—incorporate stories early (in prospecting, content, emails, etc.).


• Show incremental wins, before‑and‑after, behind‑the‑scenes: people connect to journey, not just destination.
   

4. Frequent Sharing is Key

• Regularly share testimonials & case studies on social media, website, email.


• Amplifies evidence of success over time—prospects see real proof, consistency, not just occasional highlights.
  

 

5. Be Proactive in Asking for Testimonials

• Make it part of your process: after milestones, at the end of services, or even in the middle when there’s already visible progress.


• Ask clients in a way that prompts for detail: by using the TRUST structure, you get richer content.

 

Practical Examples & Applications

Integrate stories into email sequences and sales pages—not just “here's what people said at the end,” but early proof points.

Use video or quotes with metrics (e.g. percent increase, time saved) to make results tangible.

Mix big transformations and small wins—both are powerful in different contexts (someone just starting out, someone comparing options, etc.).

 

LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE

Episode 420 - Behind the Scenes: Designing a Launch That Works for YOU

Connect with Kristin on Website, Linkedin, Instagram

Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook

 

Transcript

If you are not leveraging case studies and testimonials, you are missing out on one of the most powerful tools in your marketing toolkit. In this episode, I'm gonna be sharing with you how many case studies Amy shared, not only in her 90 minute master class, but also over a number of her emails. And I think it's going to surprise you.

I'm also going to be sharing my trust method, which is how you can collect really good high quality case studies for your business.

Welcome to the Your Dream Business Podcast. I'm your hosts heat wearing. An international bestselling author, award-winning speaker, TEDx speaker, certified coach, and the host of this number one ranked podcast.

I am so excited to guide you on the journey of creating a business and life that you not only love, but one that perfectly aligns with you and the season of life that you are in. In each episode, I'll share with you easy, actionable, and insightful strategies to grow your [00:01:00 ] online business. Plus we'll be diving into some mindset, tools and strategies that keep you focused, motivated.

And are going to stop you from getting in your own way. So if you're a course creator, membership owner, or coach, you are in the right place. Let's get started.

Hello and welcome back to another episode of the Your Dream Business Podcast. Now if you have been listening for a while, thank you. First off.

Second off, you will know. I love really practical episodes where I give you some really strategical stuff to do, and today's episode is not going to be any different. What I want you to do me a favor. Today's episode is so important for every single business owner that you know, and you'll see why as we get into it, that I would love you to think of a friend who has a business that you could go and forward this episode to because this is something that every [00:02:00 ] business owner needs to get much better at doing.

And I have a really good proven system to help business owners get better at it, and therefore, I would really appreciate it if you'd share it. Anyway. That sounds very strange. Saying all that without actually telling you what it's about. Today we're gonna be talking about testimonials and case studies. I want to give you a little insight as to how important these are and how when you're doing a launch, you are probably not doing anywhere near enough.

So case studies and testimonials. The reason we need case studies and testimonials is because they really help us demonstrate that we can do what we say we're doing. They really help build that trust with our audience, and also we help them see what's possible. Often when we work with people and we're trying to offer our service to them, there is lots of doubt that, you know, will it ever work for them?

[00:03:00 ] It worked for other people. Is this gonna be a thing that works for me? So in showing and demonstrating that other people have achieved the things that they want to is really, really important. And I'm gonna talk you through my trust method where I take you through the various letters and explain to you what you need to do when you are collecting these case studies and testimonials.

Because like I said, I'm telling you now for sure, you are probably not collecting enough and you are absolutely not sharing enough. In a launch, you should be sharing them throughout the entire launch. And one of the things that I see all the time is whether you are doing a webinar masterclass or whether you're doing a bootcamp or a challenge, when people get into the selling, that's the point where they share the testimonials and what they tend to do is literally at the end of the whole selling thing is this is what some nice people have to say about me.

And that is just not the way it works, and that is definitely not enough to [00:04:00 ] help show and demonstrate and build that trust. To give you an idea, the last launch I did, which was my bootcamp. I shared, I did a bootcamp, and then I did a masterclass, two standalone master classes. I went back and looked at my masterclass presentation, and within the presentation all the way through, this wasn't just at the end, this was through the presentation.

I shared 11 case studies in a 90 minute presentation. Amy, in her last launch that she did in a 90 minute presentation, she shared 18 case studies