Episode 118: Black Mirror, But Make It SaaS: Subscriptions Gone Wild
Update: 2025-07-02
Description
This episode is a full-blown rant, so if you like a rage listen, this one's for you.
Inspired by the episode “Common People” from Black Mirror, Jen and Casper dissect what is wrong (and what drives us NUTS) when it comes to SaaS pricing, including:
Why modern SaaS can feel more like extortion than service
How “upgrade or suffer” pricing kills trust and user experience
The flood of underused tools draining budgets in startups
Why usage-based pricing might be the reset SaaS needs
And yes, they compare Netflix bloat to enterprise software creep.
Is SaaS dead? No. But it’s bloated, messy, and overdue for a reckoning. Tune in to hear why the next big shift won’t come from the biggest players - and why that’s a good thing.
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