DiscoverThinks Out Loud: E-commerce and Digital StrategyThe Rise of Agentic AI Among Your Customers (Episode 466)
The Rise of Agentic AI Among Your Customers (Episode 466)

The Rise of Agentic AI Among Your Customers (Episode 466)

Update: 2025-08-06
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Agentic AI is almost certainly going to be huge… and probably soon. Early versions of agentic AI already exist today. Some of them even work pretty well. And the early data suggests customers are OK with the idea of agentic AI.

Those facts lead to a few key questions for you:



* What’s driving — or limiting — adoption of agentic AI?

* When will we see agentic AI reach large customer groups?

* Which companies in the agentic AI space are best positioned to win?

* What will customer adoption of agentic AI mean for your business

* And, most importantly, what should you do about this shift?



Some of these questions have easy answers. Some… less so.

In this episode of the podcast, I try to break down what’s going on with agentic AI, when your customers might make the switch, and lay out a few ideas that you can put into practice, today, to ensure you can succeed both today, and whenever agentic AI breaks big.

Want to learn more? Here are the show notes for you.

The Rise of Agentic AI Among Your Customers (Thinks Out Loud Episode 466) — Headlines and Show Notes

Show Notes and Links



* Amazon Locks Down Against Google’s AI Shopping Agents — The Information

* Project Mariner – Google DeepMind

* Meredith Whittaker from Signal on the privacy implications of agentic AI, shared by @keithfitzgerald.bsky.social on Bluesky

* Booking.com Releases The Global AI Sentiment Report

* Personal Superintelligence by Mark Zuckerberg

* Mark Zuckerberg Just Declared War on the iPhone

* Why Amazon Is Buying Bee, an AI Bracelet That Records Everything You Say – WSJ

* A letter from Sam & Jony | OpenAI

* OpenAI recruits legendary iPhone designer Jony Ive to work on AI hardware in $6.5B deal | AP News

* <a href="https://timpeter.
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The Rise of Agentic AI Among Your Customers (Episode 466)

The Rise of Agentic AI Among Your Customers (Episode 466)

Tim Peter